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Accessibility statement

Loch Lomond and The Trossachs National Park is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

This accessibility statement applies to the Loch Lomond and The Trossachs National Park website. 

Compliance Status 

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to factors listed below. 

Non-accessible content 

The content listed below is non-accessible for the following reasons: 

Disproportionate Burden  

– Dropdown menus beneath the links in the main menus and header navigation bars, cannot be accessed using the keyboard. (WCAG 2.1.1 Keyboard) 

– When hovering the dropdown menus within the navigation bar and the main menu bar with the pointer, there is no mechanism to dismiss the additional content without moving the pointer. (WCAG 1.4.13 Content on Hover or Focus) 

– The order in which the focus moves through links on the site is not logical. (WCAG 2.4.3 Focus Order) 

– WCAG 4.1.2 Name, Role, Value 

– WCAG 1.3.1 Info and Relationships 

– WCAG 1.4.10 Reflow (at 400% zoom and in mobile view some headings are no longer visible)

– WCAG 1.1.1 Non-text content 

We’ve assessed the cost of fixing the issues listed above. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations.  

We are in the process of developing a new website for Loch Lomond and The Trossachs National Park, with a focus on accessibility from the ground up, to achieve at least Web Content Accessibility Guidelines (WCAG) 2.2 AA standard. This new website will be live by early 2025. 

Content which is not within the scope of accessibility regulations 

Some of our historical documents were published before 23 September 2018, and as such are exempt from the regulations, so we do not currently have any plans to make them accessible. 

Preparation of this accessibility statement 

This statement was prepared on 30/11/2023.

Our accessibility statement was prepared using Deque accessibility testing tools.

This statement was last reviewed on 30/11/2023. 

Feedback and contact information 

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, please contact: to report your concerns. 

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille please contact us by: 

Email us:
Phone us: 01389 722600 

We’ll consider the request and get back to you within 5 working days. 

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). 

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS). 

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