Terms and conditions

Our website terms of use 

Please read these terms before you use this website.

1. Who we are

Loch Lomond and The Trossachs National Park Authority runs this website. In these terms, “we,” “our” and “us” mean the Authority. 

We are a Non-Departmental Public Body. We act under the National Parks (Scotland) Act 2000 and the Loch Lomond and The Trossachs National Park Designation, Transitional and Consequential Provisions (Scotland) Order 2002. 

Our head office is at Carrochan, Carrochan Road, Balloch, West Dunbartonshire, G83 8EG. 

To contact us, please email us at info@lochlomond-trossachs.org or call 01389 722600. 

2. You agree to these terms when using this website

These rules apply when you visit, browse, download from, register with or use services on this website. 

We may update our terms from time to time for any reason. Please check back here before using our website because the new terms will apply to you. 

By using the website, you agree to follow these terms and any later changes. If you do not agree, stop using the website.

3. Privacy and cookies

These policies also apply when you use our website: 

• Our Privacy Policy explains how we collect, use and store your personal information. 
• Our Cookie Policy explains the cookies on our website.

4. The website may change or stop

We may pause, change or close all or part of the website without warning. We do not promise that it will always work or be available. We are not responsible if you cannot use it. 

You may print or download content for personal, home and non-business use. Check before you use it, as it may be out of date. 

5. Using our content

We own, or have permission to use, the content on this website. That content is protected by copyright, trade mark and other applicable intellectual property laws. 

You must not sell, licence, distribute or otherwise make available the content of our website. Nothing on our website gives anyone a licence or right to use any of the content without our prior consent. 

You must get our written permission before using any of our website content or data to develop, train, test or improve artificial intelligence or similar technology. 

If you print a copy or download parts for your own personal use then you must:  

• keep the content unchanged; 

• keep pictures, video, sound and graphics with their text; 

• say that we, and any named writers, created the content; and 

• get a licence before you use the content for business. 

If you break these rules, you must stop using the website at once. If we ask, you must return or destroy your copies.  

6. Keep the website safe

Do not add viruses or other harmful material to the website. 

Do not try to enter the website, its server or linked systems without permission.  

If you do this, you may commit a crime under the Computer Misuse Act 1990. We will report it to the police or other authorities. You will lose your right to use the website at once. 

We do not promise that the website has no bugs or viruses. You must protect your own device and use virus protection software. 

7. Do not rely on this website as advice

The content we provide on our website is for general information only. It is not professional advice on which you should rely. 

We try to keep the website correct and up to date, however, we do not promise that the content on our website is accurate, complete, or up to date. 

8. Our responsibility

You use the website, its information and its links at your own risk. 

As far as the law allows, we do not accept responsibility for loss or damage linked to your use of the website. This includes direct loss, indirect loss, loss of profit, and loss caused by mistakes or missing information. 

You must make sure that anyone who uses the website through your internet connection knows and follows these terms. 

9. Links you make to our website

You may link to our home page if the link is fair and legal. It must not harm our name or take unfair advantage of it. 

Only link from a website that you own. Do not show our website inside another website.  

We may remove your permission to link without warning. Upon request, you must immediately remove any link to the website and cease any linking activity. 

10. Links to other websites

We may link to websites run by other people. We give these links for information only. A link does not mean that we approve the website or its information. 

We do not control other websites. Check their privacy and security rules before you use them. 

11. Scottish law

Scots law applies to these terms. Scottish courts have exclusive power to deal with any dispute. 

If a court finds one part of these terms unlawful or invalid, that part will be treated as removed. The rest will still apply.