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How we perform

We annually review our performance (statistically and qualitatively) and publish a document known as the Planning Performance Framework (PPF).  It represents a holistic view of our performance, full of case studies, an overview of our statistics and a list of service improvements for the coming year and a report on the delivery of our service improvement targets from last year’s PPF.

The Scottish Government uses this report to consider our performance against agreed national markers and it is used as a framework by planning authorities across Scotland as part of the ‘drive towards consistently high quality planning service across the country’.

The highlights of this year’s report include:

In-depth case studies on:

  • Leadership Centre on the banks of Loch Lomond
  • Visitor infrastructure and facilities – responding to visitor pressures
  • Strathard Framework – follow up
  • Community Place Plans – follow up – Strathfillan
  • Adapting to new ways of working – virtual committee

New improvements:

  • New approach to delivering community engagement virtually.
  • Trialling of tablets on site visits.

Previous Planning Performance Frameworks:

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