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Accessing your personal information

Under the Data Protection Act 1998 you have the right to ask us to tell you whether we hold any personal information relating to you, and if so, to provide you with a copy of such data. This is called a “Subject Access Request”.

How do I make a request?

If you’d like to make a request for any personal information we hold about you, please make your request in writing to the following address:

Information Officer
Loch Lomond & The Trossachs National Park Authority
Carrochan
Carrochan Road
Balloch
G83 8EG

Or via email to info@lochlomond-trossachs.org

Your request should include a contact address and documentary evidence of your identity (e.g. copies of your driving licence, passport or birth certificate). Please don’t send us original documents. Please also provide as many details as possible about the information you’re asking for.

There’s a £10 fee for any Subject Access Request and that fee must be paid before any information is supplied. We reserve the right to refuse to release information where the fee has not been paid.

If we need more information to help find your information or identify you, we will ask. When we’ve received your £10 payment, confirmation of your identify, and we have all the necessary information, your request will be processed and a response will be sent to you within 40 calendar days.

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Can I access personal information on someone else’s behalf?

You can make a request on someone else’s behalf. This can be necessary for a solicitor acting on behalf of a client, or it could simply be that an individual wants someone else to act for them.

In these cases, we need to be satisfied that the person making the request on behalf of another person has their permission to act on their behalf. It’s the third party’s responsibility to provide this evidence, which could be a written authority to make the request, or a power of attorney.

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