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The power of mentoring

Our exciting new Service Designer role not only has the opportunity make a real difference, working on some of the most critical challenges we face right now, but the successful candidate will be mentored by Sarah Drummond, founder of Snook and Loch Lomond & The Trossachs National Park Board member.

In this guest blog Sarah shares with us the crucial role mentoring will play in the development of the candidate.


Group planning meeting

I co-founded Snook, one of the first early Service and social innovation studios and have supported and mentored designers through the doors from 2009 to 2021. Mentoring has been a core part of my role running Snook for as long as I can remember.

I’d regularly work with design teams to help set project visions, mentoring them collectively in a creative director role to feedback on their projects at critical projects stages. I’d also support some of our team on a one to one basis to help develop their career paths, network and create plans to achieve these. I always said, we were part of someone’s journey, not their end destination and I think that’s a good mantra when it comes to mentoring. What are the pathways you want to seek out that will help achieve your ambitions?

I want to bring some of that to this mentorship relationship. Helping set vision for the work, be a springboard for thoughts from a design perspective and ask the hard questions as ‘an outsider’ who isn’t in the day to day. More widely, help look at what the mentee wants to learn, where they want to go and set some objectives to do this.

The candidate will have a great team to work alongside in Loch Lomond Trossachs and the National Park so my role is really as a critical friend who has experience in design led approaches to developing future narratives, strategy and user experiences.

If you are an early-career Service Designer who would benefit from learning on the job and mentoring from Sarah Drummond,  then we’d love to hear from you. Applications for our Service Designer vacancy close 9am on Monday 17th January 2022.

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